Infosys BPM Hiring Senior Technology Support Executive (Level 2A) | Pune | Walk-In Drive June 2026
Infosys BPM Hiring Senior Technology Support Executive (Level 2A) | Pune | Walk-In Drive June 2026
Infosys BPM Limited is conducting a Walk-In Drive for the position of Senior Technology Support Executive in Pune. Candidates with 1-2 years of experience and a graduate degree are encouraged to apply.
Job Details
- Company: Infosys BPM Limited
- Role: Senior Technology Support Executive
- Job Level: 2A
- Location: Pune
- Experience: 1-2 Years
- Qualification: Graduate
- Job Code: PROGEN-REFERRAL-246236
Required Skills
Service Desk Agent
Candidates should have knowledge of:
- IT Service Management (ITSM)
- ITIL Framework
- Incident Management
- Root Cause Analysis
- SLA & KPI Management
- Customer Support
- IT Service Restoration
ETL QA with ETL Testing and AI Exposure
Candidates with ETL testing experience and exposure to AI technologies will be preferred.
Key Responsibilities
- Respond to reported incidents and initiate incident management processes.
- Identify root causes and participate in problem-solving discussions.
- Ensure client SLA and KPI targets are met.
- Maintain high customer satisfaction levels.
- Restore failed IT services quickly and efficiently.
- Support continuous improvement initiatives.
Walk-In Details
📅 Date: 9th & 10th June 2026
⏰ Time: 9:30 AM to 12:30 PM
Interview Venue
Infosys Limited, Angsana Building, ODC8 4 Conference Room, Ascendas Capital and Rajiv Gandhi International Tech Park, Hinjewadi Phase-3, Pune, Maharashtra – 411057
How to Apply
Visit: https://career.infosys.com/
Referral Information
For referral, use Employee ID: Vijay Patode 9083555 while applying.
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Best of luck to all applicants!
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